Your privacy is of great importance to us and our website has been developed with that in mind. We recognize your right to know what information is being collected about you and how that information will be used, as well as our obligations to protect what we do collect.
Abide respects your privacy while you are an online visitor to our website. At our site, we do not collect personal information unless you provide it to us voluntarily and knowingly.
We acknowledge your right:
To know what purpose the information gathered might be used.
To know with what other entities the information gathered might be shared.
To a guarantee of reasonable security of any data collected.
To a guarantee of data accuracy and fidelity.
To access to data gathered to ensure accuracy and fidelity.
To choose not to be included in any use of the data unrelated to the stated purpose for which the data was collected.
To choose not to be included in any transfer of data to any third party for any use unrelated to the stated purpose for which the data was collected.
Information We Collect About You
Personal Information. We may collect the following types of personal information:
Information provided by you when accessing services through the site. For example, you may be required to submit personal information such as your name, address, telephone number, and e-mail address in order to access certain services on the site.
Credit or debit card, or bank account information collected from you when requesting a service (such as an online pledge).
Information you provide us through customer service correspondence and general feedback.
Non-personal Information. When you visit the site, we may collect non-personal information, such as a catalog of the Site pages you visit. Non-personal information is generally collected through the Site from the following sources: server log files, cookies, and other technologies and information that you voluntarily provide.
Server log files. Your Internet Protocol (IP) address is logged in our server log files along with other information about your activity on our Site. We use your IP address for purposes of calculating Site usage levels, helping diagnose problems with our servers, and generally administering the Site. Collecting IP addresses is a standard practice on the Internet.
How We Use Information We Collect
Personal Information: We may use personal information we collect in the following ways:
Fulfillment of requests. We may use personal information collected from you to provide you with the services you requested.
Administrative communications. From time to time we may use personal information you provide us to contact you about the services you have ordered or important changes to the site. Because this information may be important to your use of the site, the fulfillment of your request, or required by Federal regulation, you may not opt-out of receiving such communications.
Business Partners. We may partner with other companies to fulfill the products or services that you order. We may disclose personal information to third parties who provide services to us in connection with fulfilling your requests. For example, if you make a donation by credit card, certain personal information may be supplied to our bank partner for purposes of processing a credit card transaction.When using the online giving tools available on our Site, personal information may be disclosed to organizations maintaining the accounting of contributions and to your payroll office. Additional disclosure may be made to other parties as required by law. Abide does not otherwise sell, rent, trade, or provide your personal information to outside parties.
Non-personal Information: Because non-personal information does not personally identify you, we may use such information for any purpose.
How We Protect Your Information
We take appropriate security measures to protect against unauthorized access to data. These measures include internal and external reviews of our data collection, storage, and processing practices and security measures, including physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to employees and contractors who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
When we provide business partners with your information in order to fulfill your request, we require that these parties agree to process such information on our instructions and with appropriate confidentiality and security measures.
When visitors to our Site provide personal information, the data is encrypted and protected using Secure Socket Layer (SSL) protocol.
Information we collect and how we may use it
If you are a customer of Kindful, we collect certain information about you in order to provide you with our donor management system and/or online payment service (the “Service”). When you register for the Service we will request some personal information such as your name and email address, and information about your organization such as the name of your organization, Tax ID, mailing address, and tax designation. Furthermore, if you are opening a merchant account, Kindful may also obtain information about you from third party sources, including, without limitation, consumer reporting agencies. This information is used to contact you about the services on our Site for which you have expressed an interest. As part of the Service, we may also collect donor information on behalf of your organization. Except as may be expressly set forth herein, we will not use any donor information collected on your behalf for any purpose other than to provide the Service. Any tax or financial information we collect is used only to bill you for the Service. If you purchase the Service by credit card, this information will be transmitted to our credit card merchant account provider, and may be forwarded to your credit card provider. We do not store credit card information.
If you are a donor for a Kindful customer, we collect certain information from you in order to process your donation (“Donor Information”). Kindful will use Donor Information during the course of providing the Service to such Kindful customer. Kindful may also use Donor Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing the Service to Kindful customers, Kindful may disclose Donor Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Donor Information.
We may use personal information for internal purposes to provide you with other products and services, or to contact you regarding administrative notices or communications relevant to you on this Site. In addition, we may use personal information to provide or improve products or services that you have requested.
We will only use access to read Gmail message bodies (including attachments), metadata, headers, and settings to display emails to authorized users of Kindful and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
We will not use this Gmail data for serving advertisements.
We will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for our internal operations and even then only when the data have been aggregated and anonymized.
When we disclose your information
Kindful takes your privacy very seriously. The information we collect is used to provide the Service, and, in general, is not shared with or sold to other organizations for commercial purposes. However, there are times when it may be advantageous for Kindful to make certain personal information about you available to companies that Kindful has a strategic relationship with or that perform work for Kindful to provide products and services to you on our behalf. These companies may help us process information, deliver products or services to you, provide customer service, manage and enhance user data, assess your interest in our products and services, or conduct user research or satisfaction surveys. We may also disclose your personal information, if you have authorized us to act on your behalf to initiate the creation of a merchant account for the purpose of accepting donations by credit card.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
In addition, Kindful may sell, transfer or otherwise share some or all of its assets in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.
How we protect your personal information
Kindful takes precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse.
You can help us by also taking precautions to protect your personal data when you are on the internet. Do not share your registration information with anyone, and make sure you use a secure web browser.
Accessing your information
This Site may contain web pages through which you can correct or update some of the personal information you have provided to us. Kindful will make a good faith effort to make requested changes and correct your data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate purposes.
Cookies and other technologies
To make this Site more useful to you, we automatically gather general statistical information about this Site and its visitors, such as IP addresses (and information tied to IP addresses, such as screen size, color depth, language, java enabling, flash version, page title, host name, referring source, and page path), browsers, pages viewed, number of visitors, services purchased, etc. In doing so, we do not reference you by name, email, mailing address, or any similar personal information. We use this data in the aggregate to learn about our visitors and to improve our ability to cater to their needs. We may use third party vendors to gather general statistical information about this Site and its visitors as well as to perform certain services on behalf of this Site, such as hosting this Site, designing or operating this Site’s features, or performing other administrative services. We may provide these companies with access to your personal information to carry out the services they are performing for you or for Kindful.
Your California Privacy Rights
If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to firstname.lastname@example.org.